The Pharmacy Clerk Turned Her Screen Toward Me

William Turner

A man covered in tattoos paid for my neighbor’s insulin on Tuesday.

He left no name. Just a number on the back of her receipt.

She’s 81, and she already had it MEMORIZED.

I’ve had a key to Doreen Kovach’s house for nine years. I bring in her mail, I drive her to dialysis on Fridays, and I’m the one the hospital calls when she falls.

She counts her pills onto a paper towel every morning so she doesn’t lose track of the blue ones.

I only saw him from behind at the counter. Tattoos all the way down both hands, and a bird of some kind on the side of his neck.

“Dana, don’t make a thing out of it,” Doreen said in the car. “He was being kind.”

She put that receipt in her coat pocket instead of her purse. Then she patted the pocket twice.

The next Friday I asked Brittney at the pharmacy counter while Doreen was in the restroom.

Her copays had been covered since March. Cash, every month, by a man who wouldn’t give a name for the record.

I let it go. But that night I opened Doreen’s bank statements off my counter, because I open them for her anyway.

Nothing missing. Except $400 in cash, every other week, going somewhere.

Then Wyatt, my eight-year-old, who had been with me Tuesday and gets bored in her hallway, pointed at the frame by her thermostat.

“That’s him,” he said. “The pharmacy guy.”

I told him to knock it off.

The photo was Kenneth. Doreen’s son, holding a fish, sometime in the nineties.

Kenneth died in 2003. I drove her to that funeral. I carried in a ham.

Monday I went back alone and asked who was listed on her account.

Brittney turned the screen toward me.

THE AUTHORIZED CAREGIVER ON HER FILE WAS KENNETH KOVACH. An address three streets from mine.

I said the name out loud in her kitchen that afternoon. Doreen set her cup down and missed the coaster completely, and both her hands went flat on the table like the floor had moved under her.

Then she got up and lifted the frame off its nail.

“Wyatt was right,” she said. “That isn’t Kenny.”

I asked her who it was.

“Sit down, Dana.” She held the frame against her chest. “There’s something I never told you about the day we buried my son.”

The Name on the Headstone

The frame had a crack in one corner. I had noticed it a hundred times and assumed Wyatt had done it with a toy truck.

Doreen turned the frame around and opened the metal tabs with her thumbnail.

Behind the photograph was another one, yellow at the edges. Same pond. Same aluminum boat. Same fish, though this one was smaller.

Two boys stood shoulder to shoulder.

The one in front was the man from the pharmacy.

He had no tattoos in the picture. His hair was light and thick, and he wore a red windbreaker zipped to his chin. Beside him stood Kenneth, thinner, squinting at the sun.

“Who is he?” I asked.

“His name was Michael Bell.”

“Was?”

“He was the one in the coffin.”

I looked at the picture again.

Doreen sat down hard. The chair complained under her.

“The funeral home called me at six in the morning,” she said. “They said Kenny had been found near the river. His wallet was in his pocket. His truck was burned. They needed me to identify him.”

“But you didn’t.”

“I did.”

She rubbed the corner of the old photo until it bent.

“His face was burned. The hands were burned worse. They told me not to look too long. I looked at the teeth. Kenny had a silver filling on the left side, right here.” She tapped her own cheek. “The body had one.”

“Then how was it Michael?”

“Kenny told me.”

The refrigerator clicked behind us.

Doreen stared at the table. A crumb sat beside her cup. She picked it up and put it in her mouth.

“He called me from a pay phone two days before the funeral. He said he was alive. He said Michael had been driving his truck. There’d been a fight at the river. He wouldn’t tell me what started it.”

“And you buried Michael under Kenneth’s name?”

“He said if I told the police, they’d put him away. He was twenty-seven, Dana. He had a warrant. He’d been using Michael’s name for months already.”

“Why?”

“Because Kenny owed people money. The kind that doesn’t come with a late fee.”

That was the first time Doreen had ever said anything bad about her son.

Not that he was difficult. Not that he was mixed up. Money and trouble, always, in the soft language she used when talking about him.

She lifted the old photograph again.

“Michael was Kenny’s friend. They looked enough alike from a distance. Michael had taken Kenny’s jacket. Kenny put his wallet in the pocket after the crash.”

“And the body?”

“Michael’s mother couldn’t identify him. She was in Arizona. Kenny said he would make sure the funeral happened.”

I kept looking at the photograph.

“Where is Kenny now?”

Doreen folded the picture in half.

“Outside.”

What She Put in the Envelope

She went to the cabinet above the stove and removed a blue coffee tin.

It had a picture of a lighthouse on the lid. Inside were sugar packets, two loose buttons, a brass key, and a sealed envelope with my name on it.

DANA REYNOLDS.

The handwriting was blocky and slanted to the right.

“How long has that been there?”

“Since November.”

“Why didn’t you give it to me?”

“Because I wanted him to come in himself.”

“He has been coming in.”

“No. He comes close.”

That was a strange answer, so I waited.

Doreen handed me the envelope. It was soft at the corners from being handled. There was no stamp.

Inside was one sheet of lined notebook paper.

Dana,

I know you saw me at the pharmacy. I know you found the account.

Please don’t bring the police to her house.

I didn’t hurt Michael. I didn’t leave him there because I hated him. He took my jacket because he was cold, and I gave him my wallet because I was scared.

My mother thinks I stayed gone because I was running from a warrant. That’s part of it.

The other part is that she saw what I did before I ran.

I couldn’t let her say it out loud.

I come by on Tuesdays. She needs the insulin. Let me pay for something.

Kenny

At the bottom, beneath his name, he had written four numbers.

The number on the receipt.

I read it twice.

“Why does he say you saw what he did?”

Doreen took the paper from my hand and put it back in the envelope.

“Because I did.”

“What did he do?”

She looked toward the window. Her curtains were closed, though it was only four in the afternoon.

“Kenny came home that night with blood on his sleeve. Not much. A line of it. He said Michael fell. I asked him if he called for help.”

“And?”

“He said no.”

The kitchen clock made a dry clicking sound.

“He left before sunrise,” she said. “I helped him pack. Then I called the funeral home and told them the body was my son.”

I had known Doreen for nine years. I had sat beside her through a broken hip, a burst pipe, and the Christmas when her furnace died. I had never heard her say anything that made me want to step away from her.

This did.

“Why keep the picture?”

“Because Michael’s mother never got to see him. Kenny sent it to me after he left. He said he wanted me to remember who was really in the ground.”

“And the photo by the thermostat?”

“I switched them years ago.”

“What do you mean?”

“The picture everyone thought was Kenny was Michael. I couldn’t stand looking at my son’s face. So I told myself it was Kenny. Then I got old enough to forget which lie I was telling.”

She pressed the envelope flat with her palm.

“I put the wrong boy in the frame.”

The Money Under the Floor Mat

I left with the letter in my coat pocket, though Doreen had asked for it back.

She didn’t stop me.

Outside, somebody’s lawn sprinkler clicked across the sidewalk. Wyatt’s red bicycle lay in my driveway with one training wheel still attached, though he was eight and had refused to let me remove it.

I called Brittney from the car.

“Does the pharmacy account have an emergency contact number?”

“Can’t discuss it.”

“Brittney.”

“I can tell you this. The person paying has been using the old caregiver profile. The card isn’t connected to Kenneth’s insurance. It’s cash.”

“Does the address match?”

She paused.

“It says 114 Marlowe.”

My house was 118 Marlowe.

I drove around the block and parked behind the empty rental at 110. The address next to mine had been vacant since a plumber named Ray took a job in Indiana. The curtains were gone. The front door had a strip of plywood over the glass.

I walked around back.

The basement window was cracked open.

Inside, the room smelled of wet cardboard and old cigarettes. A sleeping bag lay beside the furnace. There was a paper grocery bag with three cans of soup in it, plus a pharmacy receipt folded into a square.

I heard something upstairs.

“Police?” a man called.

“No.”

“Then leave.”

I recognized the voice. Not from speaking to him. From the shape of it, maybe. Doreen had once played an old answering-machine message from 1998. Kenny had been twenty-two and angry about a car.

Same rough edges.

I climbed the stairs.

He stood in the kitchen with both hands raised. The tattoos covered his fingers in black lines, little letters, a broken chain around one wrist. The bird on his neck was a swallow with one eye filled in.

He was older than Kenneth would have been, of course. Fifty-two, maybe. His face had changed in every way a face can change, but the left eyebrow still lifted higher than the right.

“You’re Dana,” he said.

“You’re Kenneth.”

He looked at the floor.

“Not to anybody who can help.”

I held out the envelope.

“Your mother gave me this.”

He didn’t take it.

“She wasn’t supposed to.”

“She says you killed Michael.”

His mouth moved once. No answer came.

Then he pulled out a chair and sat down.

“I hit him,” he said. “That’s true.”

“With what?”

“A tire iron.”

The room had one bare bulb. It buzzed above us.

“He was going to turn me in. I’d been stealing from people. Not your regular stealing. I was selling pills, taking checks from old guys who trusted me. Michael found out and said he was going to the cops.”

“Did you kill him?”

“No.”

“You left him there.”

“I thought he was dead.”

That answer was worse than I expected.

Kenneth rubbed both hands over his face. The tattoos disappeared under his fingers.

“He got up after I ran. I saw him move in the rearview mirror. He was on his knees. I kept driving.”

“Then why didn’t you come back?”

“Because I was a coward.”

No speech. No excuse attached.

He reached into his jacket and took out a clear plastic bag. Inside was a small brass key.

“The storage unit is in my name now. I changed it back last year.”

“What does that have to do with Doreen?”

“Everything she has been sending me is in there.”

“The four hundred dollars?”

He nodded.

“She thinks she’s paying for my room. I have a room. I work nights at a car wash. The money is for the woman who raised Michael’s daughter.”

I said nothing.

“Michael had a kid. A little girl. He never told his mother. Her name is Candace. She has cancer now. The money goes to her daughter for rent.”

I looked at the grocery bag.

“Why pay Doreen’s insulin?”

“Because she won’t let me pay her directly.”

“She knows you have money?”

“She knows I have a job. She also knows I got kicked out of two apartments for not paying rent.”

“Do you have diabetes?”

He smiled without humor.

“Not yet.”

Then he told me why the pharmacy account still said Kenneth Kovach.

The Number on the Receipt

When Kenneth first came back to town, he went to the pharmacy after closing and asked for Doreen’s file.

He had her old driver’s license number, her date of birth, and the caregiver password she had used in 2003. The pharmacist was different then. The computer system had carried the profile over through three ownership changes.

“He put himself back on the account,” I said.

“I didn’t know how else to get them to call me if she fell,” he said. “The phone number goes to mine. If she misses dialysis, I get the message.”

“Why not use your real name?”

He looked at me as if I had asked why he didn’t walk into traffic.

“My real name has been dead for twenty years.”

“You could fix that.”

“Maybe.”

“That’s not an answer.”

“No. It’s the only one I have.”

He told me he had tried to visit Doreen in January. He watched her through the kitchen window, saw her counting pills, and left before she noticed him.

In March, the pharmacy called to say her insulin was ready but she couldn’t afford the copay. Kenneth went inside and paid it.

After that, he came every month.

“She said someone was helping her,” I told him.

“She knew it was me.”

“She said you were being kind.”

“She always liked that word. Kind. Makes everything sound cleaner.”

A car rolled past the house, tires hissing over damp pavement.

“Why now?” I asked.

He took a folded photograph from his wallet.

It showed Doreen in a hospital bed, much younger, with a baby tucked beside her. The baby’s face was covered by a knitted cap.

“That’s Candace,” he said. “Michael’s daughter.”

I looked at him.

“She was born three months after the funeral. Her mother didn’t know Michael was dead. She thought he ran away.”

“And you knew?”

“I found out when I went to the storage unit. There were letters. Michael had been writing to her. He’d been sending money. I took the letters and disappeared.”

“You left his daughter with nothing.”

“Yes.”

He said it plainly.

The photograph trembled between his fingers, but his voice did not.

“I spent twenty years thinking if I paid enough money, the math would come out right. It doesn’t.”

I gave him back the photo.

“Your mother wants you to come inside.”

“I know.”

“She says the thing you did before you left was not telling her the truth.”

Kenneth stared at the cracked window.

“She’s wrong.”

“What was it, then?”

He looked at me.

“I kissed her goodbye.”

I waited.

“She was asleep in the chair. I thought I was never coming back. I kissed her forehead. She woke up and saw the blood on my sleeve.”

That was all.

A small thing, almost. The kind of detail that sits beside the bigger crime and refuses to disappear.

“Come with me,” I said.

He stood.

“She’ll ask about Michael.”

“Then answer her.”

He took one step toward the door.

“She’ll ask if I killed him.”

“Did you?”

“No.”

“Then tell her that first.”

The Door She Kept Unlocked

Doreen was sitting at the kitchen table when we got there.

She had changed into a yellow cardigan. Her hair was pinned up crooked, with a silver clip showing on one side. On the table sat two cups of tea and a plate with four butter cookies.

She had known he was coming.

Kenneth stopped in the doorway.

Doreen did not look at him right away. She stared at the cup nearest the empty chair.

Then she said, “You’re too skinny.”

He made a sound that might have been a laugh.

“You always say that.”

“I said it when you were twelve.”

“You were right then.”

“I was right most times.”

“No, you weren’t.”

Her hand moved toward the cookies. She pushed the plate closer to him.

He came in and sat.

For a few seconds, nobody spoke.

Then Doreen reached across the table and touched the swallow tattoo on his hand.

“You got this after Michael.”

“Before.”

“You told me it was a sparrow.”

“It was supposed to be.”

She traced the black wing with one finger.

“Did he suffer?”

Kenneth looked at the table.

“Michael?”

“Yes.”

“He was alive when I left.”

Doreen shut her eyes.

“I knew it.”

“I didn’t know if he’d make it.”

“You knew.”

“I knew enough.”

She pulled her hand back.

The room was quiet except for the refrigerator and a truck braking somewhere on Marlowe.

“Why did you keep paying for my insulin?” she asked.

“Because you need it.”

“That’s not an answer either.”

He took the receipt from his pocket and placed it between them.

“Because you kept the door unlocked.”

Doreen looked at him.

“After the funeral,” he said, “I came back once. You were sitting in the kitchen. The door wasn’t locked. I stood there for an hour and couldn’t come in.”

“I left it unlocked every night for six months.”

“I know.”

“You could have knocked.”

“I know.”

She picked up the receipt. The number was written on the back in blue ink.

“I thought you were dead,” she said.

“I was supposed to be.”

“You let me bury him.”

“I know.”

“You let me visit that grave.”

“I know.”

Her fingers folded the receipt down the middle.

Then she did something I had never seen her do. She slapped him.

Not hard. Her hand barely reached his cheek.

Kenneth stayed still.

Doreen struck him again, weaker this time, and started crying. Not loudly. Her mouth opened, but the sound took a while to get out.

He lowered his head.

“I’m sorry,” he said.

“Don’t say that.”

“I am.”

“Don’t make it small.”

He looked at her.

Doreen pushed the receipt into his chest.

“Tell me his name.”

“Michael Bell.”

“Again.”

“Michael Bell.”

“That’s who we buried.”

“Yes.”

She nodded as if checking a list.

“Now tell me yours.”

He didn’t answer.

She gripped the edge of the table.

“Kenneth.”

The name seemed to hit him harder than her hand had.

He covered his face.

Doreen stood, walked around the table, and put both arms around his shoulders. He remained bent forward for a moment. Then his hands closed around the back of her cardigan, careful not to catch the fabric in his rings.

I went to the sink.

There was a bowl full of cloudy water and three spoons in it. I washed them while they held each other.

The Second Photograph

Kenneth stayed for dinner.

Doreen made him eggs, even though she had been told not to eat so many yolks. He ate two pieces of toast, half a banana, and one butter cookie. She watched every bite.

Before he left, she brought out the other photograph.

The one of Michael.

She placed it beside the frame from the wall.

“I want this one back up,” she said.

Kenneth stared at the picture.

“Not yet.”

“Why not?”

“Because Michael’s daughter should see it first.”

Doreen’s face changed.

“You found her?”

“I’ve been sending money.”

“You found her and never told me?”

“I didn’t know if she wanted anything to do with you.”

“She doesn’t know me.”

“She knows your name.”

Doreen sat down.

“Does she know what happened?”

“Not all of it.”

“She should.”

“Yes.”

He put the photo into his coat pocket.

Doreen looked at me.

“Dana, will you drive us tomorrow?”

“Where?”

“To Candace.”

Kenneth’s head came up.

“Mom.”

“Don’t call me that if you’re going to tell me where I can go.”

He rubbed his mouth.

“She’s in St. Agnes.”

“Then we’ll go to St. Agnes.”

“She may not want to see you.”

Doreen picked up her tea.

“She can tell me to leave.”

The next morning, before we left, I found a new envelope under my windshield wiper.

No name on the front.

Inside was the original receipt from Tuesday. The paper had faded where someone had rubbed it with a thumb.

On the back, beneath the pharmacy number, Kenneth had written one sentence.

I didn’t kill Michael, but I left him there.

Then, below that:

Please don’t let my mother make me better than I am.

I stood beside my car holding the receipt while Wyatt pressed his face to the living room window.

“Is that the pharmacy guy?” he called.

I looked toward Doreen’s house.

Kenneth was on the porch, carrying her blue walker down the steps.

Doreen followed him slowly, one hand on the rail.

At the bottom, he turned to help her. She slapped his hand away, then took it anyway.

They started toward my car.

I folded the receipt and put it in my pocket.

Not with the other papers.

Closer than that.

If you’re looking for more heartwarming tales, you might enjoy reading about The Woman at My Daughter’s Wedding Asked for the Groom’s Son or perhaps My Grandma’s Recipe Box Had Nothing to Do With Recipes. For a different kind of unexpected story, check out what happened when Brad Told Me to Hide My Ring From His Coworkers.